FAQ

Hotel

Is it possible to extend the check-out time (12 noon)? Any charges?

Late check-out is upon availability; a minimum fee will be charged for check out beyond 12 noon. Please contact LEXI for further details

  

At what time is check-in?

Standard check-in time is at 2.pm

  

At what time is check-out?

Standard check-out time is at 12 noon.

  

Is it possible to enter the room prior to standard check-in time (2p.m)? Any charges?

Early check-in is upon availability thus an amount of P499.00 will be charged.

  

Is it possible to extend the check-out time (12 noon)? Any charges?

Late check-out is upon availability; an amount of P 499 will be charged to rooms that will check out beyond 12 noon till 6:00 pm. After 6:00 pm it will be charges as full night.

  

Are extra beds/ children`s beds available?

We are still not providing extra bed as of the moment.

  

Is there a money exchange at the reception desk?

We are still not providing money exchange at the reception desk./p>
  

Are pets allowed?

Pets are not allowed.

  

What facilities are available?

Guest can use the Swimming Pool & Fitness Centre which are free of charge. Both are open from 07:00 am till 10:00 pm

Nuat Thai Massage & Spa is available from 3:00 pm-12: mn, various massage services are available.

  

Do you offer handicapped rooms?

NO, we don`t have handicapped room.

  

Do you offer non-smoking rooms?

All hotel rooms are strictly non-smoking.

  

Can I use the massage spa even I am not staying in your hotel?

Yes, Nuat Thai massage & spa is open for external guest as well. For reservations, please contact our spa directly or send an inquiry to our facebook account.

  

Do you offer shuttles, for example airport transportation or bus station?

Unfortunately, we still don`t offer transportation service though our staffs are happy to assist you to find a public transport or will call a taxi for you.

  

Is Wi-Fi available at the hotel/ in the room?

WiFi is available and free of charge in the room and in selected public areas.